Refund and Cancellation Policy
At AstroMarket, a brand owned and operated by GOWITHEV Energy Private Limited, customer satisfaction is our priority. This Refund and Cancellation Policy outlines the terms governing order cancellations, returns, and refunds.
1. Order Cancellation
Customers may cancel their orders at any time before the order is delivered.
2. Refund for Cancelled Orders
If payment has already been made and the order is successfully cancelled, the refund will be processed to the original payment method within 7 business days.
3. Return Policy
We offer a 7-day return policy from the date of delivery.
If you are not satisfied with the product received, you may request a return within 7 days of delivery.
To be eligible for a return:
• The product must be unused and in its original condition.
• The product must be returned with its original packaging, tags, certificates, and accessories (if applicable).
• Proof of purchase or order confirmation must be provided.
4. Refund for Returned Products
Upon successful inspection and approval of the returned product:
• Customers will receive a 100% refund of the product value.
• Refunds will be processed to the original payment method.
• The refund amount will be credited within 7 business days after approval.
5. Non-Returnable Items
• Products damaged due to misuse or improper handling.
• Products returned without original packaging or accessories.
• Personalized or customized products.
• Astrology consultation services that have already been provided.
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
7. Refund Processing
Refunds will be credited through the same payment method used for the original transaction.
8. Changes to This Policy
AstroMarket reserves the right to update, modify, or amend this Refund and Cancellation Policy at any time.
9. Contact Us
Contact Information
GOWITHEV Energy Private Limited
Brand Name: AstroMarket
CIN: U45100DC2026PTC470450
Registered Office Address:
PLOT No.-7, New No.-7A, Block B-2,
Sewak Park, Uttam Nagar,
New Delhi, West Delhi – 110059,
Delhi, India
Email: support@astromarket.in
Phone: +91 9220424574